Universität Wien FIND
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040117 VK eBusiness and eServices (2019S)

4.00 ECTS (2.00 SWS), SPL 4 - Wirtschaftswissenschaften
Prüfungsimmanente Lehrveranstaltung

Details

max. 50 Teilnehmer*innen
Sprache: Englisch

Lehrende

Termine (iCal) - nächster Termin ist mit N markiert

Freitag 01.03. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 08.03. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 15.03. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 22.03. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 29.03. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 05.04. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 12.04. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 03.05. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 10.05. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 17.05. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 24.05. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 31.05. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 07.06. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 14.06. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 21.06. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock
Freitag 28.06. 16:45 - 18:15 Seminarraum 14 Oskar-Morgenstern-Platz 1 2.Stock

Information

Ziele, Inhalte und Methode der Lehrveranstaltung

The objective of this course is to provide an insight into the concept of eBusiness&eServices, their delivery channels and platforms, as well as management and engineering issues. At the end of the course, students will be able to understand the terminology and to classify ranges of eBusiness&eService applications. They will be ensured with a competence in eBusiness&eServices and eBusiness Service Systems management and engineering issues (i.e., theoretical fundamentals, conceptual frameworks, and service ecosystems). They will also get expertise in eBusiness&eService composition and modeling. Further, the students will get an extended knowledge in eBusiness&eService architectures, platforms and delivery channels. Besides, they will be able to perform eBusiness&eServices business value assessment.

Training methods are deliberated to advance a knowledge base, boost critical thinking, create responsiveness, and provide practical operations‑related skills. Participation includes problems, exercises, case studies, and reporting presentations.

The course represents one sub-module covering 2 hours per week and is held during Summer and Winter terms; it counts 4 ECTS points.

Art der Leistungskontrolle und erlaubte Hilfsmittel

Assessment main purposes are to encourage course students learning, to make judgements about student achievements, and to monitor the effectiveness of the learning environment.
The following rules are used when grading this course:
• If student can be awarded credit for the modules studied
• If student did enough to move on to the next stage of the course
• If student did enough to pass the course
• If student need reassessment
• If student is eligible to receive a merit or distinction

Mindestanforderungen und Beurteilungsmaßstab

1 - Report in "doc" format 30%
2 - Presentation of findings in class (approx. 20 minutes) 25 %
3 - Questions/discussion/commenting of colleagues work (approx. 5-10 minutes) 10%
4 - Test 35%

Prüfungsstoff

- eBusiness and eService Definitions
- eBusiness and eServices Management
- Service Systems for eBusiness&eService Engineering
- Services Architectures and Platforms for eBusiness
- eService Business Value and Valuation
- eBusiness&eServices and Cloud Computing

Literatur

• E. Coupey, Digital Business: Concepts and strategies. Routledge, 2016.
• M. Gregus, N. Kryvinska, “Service Orientation of Enterprises - Aspects, Dimensions, Technologies”, 2015, Comenius University in Bratislava, ISBN: 9788022339780.
• N. Kryvinska, M. Gregus, “SOA and its Business Value in Requirements, Features, Practices and Methodologies”, 2014, Comenius University in Bratislava, ISBN: 9788022337649.
• N. Kryvinska, M. Gregus, (Editors), Book “Agile Information Business: Exploring Managerial Implications”, Book Series “Flexible Systems Management”, Sushil (Ed.), Springer 2018, ISBN 978-981-10-3357-5, ISBN (eBook) 978-981-10-3358-2, ISSN 2199-8493 ISSN 2199-8507 (electronic), DOI 10.1007/978-981-10-3358-2.
• N. Kryvinska, M. Gregus, T. Lenhard (Editors), “Ausgewählte Themen zu den Auswirkungen der Informationswirtschaft auf das Management: Band 2 - IT-Projektmanagement und Personalführung”, GRIN Verlag; 1 edition (2018), ISBN (eBook) 9783668847064.
• N. Kryvinska, M. Gregus, (Editors), “Ausgewählte Themen zu den Auswirkungen der Informationswirtschaft auf das Management: Band 1 - Immobiliensektor”, GRIN Verlag; 1 edition (April 28, 2016), ISBN (eBook) 9783668206809, ISBN (Buch) 9783668206816.
• Garry Lee, "E-Commerce, E-Business and E-Service", CRC Press 2014.
• In Lee, "Trends in E-Business, E-Services, and E-Commerce: Impact of Technology on Goods, Services, and Business Transactions", IGI Global, 2014.
• Zhilin Yang, "Measuring E-Service Quality and Its Linkage to Customer Loyalty", LAP Lambert Acad. Publ., 2010.
• L. C. Smith and M. A. Wong, Reference and Information Services: An Introduction, 5th Edition: An Introduction. ABC-CLIO, 2016.
• S. Y. Nof, J. Ceroni, W. Jeong, and M. Moghaddam, Revolutionizing Collaboration through e-Work, e-Business, and e-Service. Springer, 2015.
• D. Chaffey, By Dave Chaffey - Digital Business & E-Commerce Management, 6th ed. Strategy Implem. Trans-Atlantic Publications, 2015.
• C. Martin, Digital Transformation 3.0: The New Business-to-Consumer Connections of The Internet of Things, 1 edition. Dedham, MA: CreateSpace Independent Publishing Platform, 2018.
• L. Herbert, Digital Transformation: Build Your Organization’s Future for the Innovation Age. London ; New York, NY: Bloomsbury Business, 2017.
• J. Mann, IT as a Service, 1 edition. Indianapolis, IN: Cisco Press, 2018.
• N. D. Evans, Mastering Digital Business: How Powerful Combinations of Disruptive Technologies are Enabling the Next Wave of Digital Transformation. Swindon: BCS, The Chartered Institute for IT, 2017.

Zuordnung im Vorlesungsverzeichnis

Letzte Änderung: Fr 05.07.2019 19:07