040548 VK KFK ORPE: Prozessmanagement (2017S)
Prüfungsimmanente Lehrveranstaltung
Labels
An/Abmeldung
Hinweis: Ihr Anmeldezeitpunkt innerhalb der Frist hat keine Auswirkungen auf die Platzvergabe (kein "first come, first served").
- Anmeldung von Mi 15.02.2017 09:00 bis Mi 22.02.2017 12:00
- Abmeldung bis Di 14.03.2017 23:59
Details
max. 60 Teilnehmer*innen
Sprache: Englisch
Lehrende
Termine (iCal) - nächster Termin ist mit N markiert
This program is accompanied by an activity calendar. The calendar has links to related document for each lecture. The students will be have the opportunity to ask the teacher at the time of attendance of students or according to agreement.
-
Montag
06.03.
13:15 - 14:45
PC-Seminarraum 2 Oskar-Morgenstern-Platz 1 1.Untergeschoß
PC-Seminarraum 5 Oskar-Morgenstern-Platz 1 1.Untergeschoß -
Montag
06.03.
15:00 - 16:30
PC-Seminarraum 1 Oskar-Morgenstern-Platz 1 1.Untergeschoß
PC-Seminarraum 5 Oskar-Morgenstern-Platz 1 1.Untergeschoß -
Freitag
10.03.
09:45 - 18:15
PC-Seminarraum 2 Oskar-Morgenstern-Platz 1 1.Untergeschoß
PC-Seminarraum 5 Oskar-Morgenstern-Platz 1 1.Untergeschoß -
Mittwoch
22.03.
09:45 - 18:15
PC-Seminarraum 1 Oskar-Morgenstern-Platz 1 1.Untergeschoß
PC-Seminarraum 5 Oskar-Morgenstern-Platz 1 1.Untergeschoß
Information
Ziele, Inhalte und Methode der Lehrveranstaltung
Art der Leistungskontrolle und erlaubte Hilfsmittel
There will be three evaluation instances for each subtopic. The dates of the tests are defined in the activity calendar.
Mindestanforderungen und Beurteilungsmaßstab
The final grade of the course is obtained from the following activities: Lecture control of [2] and (L), modeling control (M ), and the analysis & optimization (A). The final grades is calculated by the average of L, M and A. The students need to to satisfy the 50% of the average to pass the course. See the calendar for dates.
Prüfungsstoff
Related to Real Time Enterprise (RTE). It will be evaluated with a test about the contents of the reading [2] (or Section 1 of [16]). The test consists of eight true/false questions and eight alternatives selection. The questions are about the main ideas of the text and the topics will be treated in the first class. It is not permitted any material during the test.Related to Business Process Modeling (MOD). It will evaluated by modeling some process and a decision. The difficulty of the test will be very similar to the exercises of the Study Guide [16] (Section 2) and the topics will be treated in class extensively. It is permitted any material during the test.Related to Business Process Analysis and Optimization (AOPT). It will evaluated by simulating a process. The difficulty of the test will be very similar to the exercises of the Study Guide [16] (Section 3) and the topics will be treated in class extensively. In this evaluation the students will be develop the problems at home and send the results to the teacher by e-mail. It is permitted any material during the test.
Literatur
References
[1] Jorge Candia and Sigifredo Laengle. Contención de costos en Codelco Chile. Revista de Contabilidad y Sistemas, 2(3):36--52, 2007.
[2] Roberto de la Vega, Mathias Kirchmer, and Sigifredo Laengle. The real-time enterprise. Industrial Management, 50(4):16--19, 2008.
[3] Object Management Group. Business process model and notation (BPMN 2.0). Technical report, Object Management Group, 2011. Available at http://www.omg.org/spec/BPMN/2.0 (5.2016).
[4] Object Management Group. Decision Model and Notation (DMN) v1.1. Technical report, Object Management Group, 2016. Available at http://www.omg.org/spec/DMN/1.1/ (7.2016).
[5] M. Kirchmer, S. Lehmann, M. Rosemann, M. zur Muehlen, and S. Laengle. Bpm governance: Assessing it through the strategy lens. Accenture, Journal of High-Performance Business, 2013.
[6] Mathias Kirchmer, Francisco Gutiérrez, and Sigifredo Laengle. Process min- ing for organizational agility. Industrial Management, 52(1):19--24, 2010.
[7] Mathias Kirchmer, Sigfredo Laengle, and Víctor Masías. Transparency-driven business process management in healthcare settings [Leading Edge]. Technology and Society Magazine, IEEE, 32(4):14--16, winter 2013.
[8] A. I. la Paz, C. A. Cancino, and S. Laengle. The evolution of the CIO profile: Evidence in Chile. In International Conference on Information Resources Management 2012 Proceedings, pages 21--23. 2012.
[9] Sigifredo Laengle. Real Time Enterprise: El desafío de los próximos años. Revista de Economía & Administración, (150):22--26, 2005.
[10] Sigifredo Laengle. Lecture notes in business process modeling: Classical Petri Nets. Facultad de Economía y Negocios, Universidad de Chile. 2008.
[11] Sigifredo Laengle. Lecture notes in process mining. Facultad de Economía y Negocios, Universidad de Chile. 2010.
[12] Sigifredo Laengle. Lecture notes in business process modeling: Colored Petri Nets. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[13] Sigifredo Laengle. Lecture notes in strategic process management. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[14] Sigifredo Laengle. Lecture notes in theoretical and practical consistency in business process optimization. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[15] Sigifredo Laengle. Lecture notes in modeling Workflow Patterns. Facultad de Economía y Negocios, Universidad de Chile. 2015.
[16] Sigifredo Laengle. Lecture Notes in Business Process Management. Fac- ultad de Economía y Negocios, Universidad de Chile. January 2017.
[17] Eduardo Lara. Calidad y decisiones estratégicas en mercados de duopolios. Master thesis, Facultad de Economía y Negocios, Universidad de Chile, 2015.
[18] Víctor Hugo Masías, Paula Baldwin, Sigifredo Laengle, and Fernando A. Crespo. Shakespeare, social media and social networks. Technology and Society Magazine, IEEE, 2015.
[19] Carlo Morselli, Victor Hugo Masías, Fernando Crespo, and Sigifredo Laen- gle. Predicting sentencing outcomes with centrality measures. Security Informatics, 2(1), 2013.
[20] Mathias Weske. Business process management: Concepts, languages, architectures. Springer Publishing Company, Incorporated, 2010.
[1] Jorge Candia and Sigifredo Laengle. Contención de costos en Codelco Chile. Revista de Contabilidad y Sistemas, 2(3):36--52, 2007.
[2] Roberto de la Vega, Mathias Kirchmer, and Sigifredo Laengle. The real-time enterprise. Industrial Management, 50(4):16--19, 2008.
[3] Object Management Group. Business process model and notation (BPMN 2.0). Technical report, Object Management Group, 2011. Available at http://www.omg.org/spec/BPMN/2.0 (5.2016).
[4] Object Management Group. Decision Model and Notation (DMN) v1.1. Technical report, Object Management Group, 2016. Available at http://www.omg.org/spec/DMN/1.1/ (7.2016).
[5] M. Kirchmer, S. Lehmann, M. Rosemann, M. zur Muehlen, and S. Laengle. Bpm governance: Assessing it through the strategy lens. Accenture, Journal of High-Performance Business, 2013.
[6] Mathias Kirchmer, Francisco Gutiérrez, and Sigifredo Laengle. Process min- ing for organizational agility. Industrial Management, 52(1):19--24, 2010.
[7] Mathias Kirchmer, Sigfredo Laengle, and Víctor Masías. Transparency-driven business process management in healthcare settings [Leading Edge]. Technology and Society Magazine, IEEE, 32(4):14--16, winter 2013.
[8] A. I. la Paz, C. A. Cancino, and S. Laengle. The evolution of the CIO profile: Evidence in Chile. In International Conference on Information Resources Management 2012 Proceedings, pages 21--23. 2012.
[9] Sigifredo Laengle. Real Time Enterprise: El desafío de los próximos años. Revista de Economía & Administración, (150):22--26, 2005.
[10] Sigifredo Laengle. Lecture notes in business process modeling: Classical Petri Nets. Facultad de Economía y Negocios, Universidad de Chile. 2008.
[11] Sigifredo Laengle. Lecture notes in process mining. Facultad de Economía y Negocios, Universidad de Chile. 2010.
[12] Sigifredo Laengle. Lecture notes in business process modeling: Colored Petri Nets. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[13] Sigifredo Laengle. Lecture notes in strategic process management. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[14] Sigifredo Laengle. Lecture notes in theoretical and practical consistency in business process optimization. Facultad de Economía y Negocios, Universidad de Chile. 2013.
[15] Sigifredo Laengle. Lecture notes in modeling Workflow Patterns. Facultad de Economía y Negocios, Universidad de Chile. 2015.
[16] Sigifredo Laengle. Lecture Notes in Business Process Management. Fac- ultad de Economía y Negocios, Universidad de Chile. January 2017.
[17] Eduardo Lara. Calidad y decisiones estratégicas en mercados de duopolios. Master thesis, Facultad de Economía y Negocios, Universidad de Chile, 2015.
[18] Víctor Hugo Masías, Paula Baldwin, Sigifredo Laengle, and Fernando A. Crespo. Shakespeare, social media and social networks. Technology and Society Magazine, IEEE, 2015.
[19] Carlo Morselli, Victor Hugo Masías, Fernando Crespo, and Sigifredo Laen- gle. Predicting sentencing outcomes with centrality measures. Security Informatics, 2(1), 2013.
[20] Mathias Weske. Business process management: Concepts, languages, architectures. Springer Publishing Company, Incorporated, 2010.
Zuordnung im Vorlesungsverzeichnis
Letzte Änderung: Mo 07.09.2020 15:29
To achieve the learning objectives, we plan a 10-hour-course with the following contents:
1. Real Time Enterprise (RTE). The challenge of making reality the strategy of the company with high velocity and without risks. The innovation cycle of business process. Obligatory reading [2] (or Section 1 of [16]). Students who want to deepen the contents can revise the readings [1, 5, 6, 7, 9].
2. Business Process Modeling (MOD). Modeling with the standard BPMN 2.0. Modeling participants, artifacts, gateways, activities, and events. It is suggested to revise the webpage of Camunda Modeler (camunda modeler)1. Obligatory reading of Section 2 of [16]. Students who want to deepen the contents can revise the software Signavio (signavio.com), the webpage of workflow patterns (workflowpatterns.com), or the suggested readings [10, 12]
3. Business Process Analysis and Optimization (AOPT). Improvement strate- gies: uncertainty reduction and decision rules improvement, automation, and capacity planning. Basic analysis using token game and advanced anal- ysis using stochastic simulation. Obligatory reading of Section 3 of [16]. Suggested readings [11, 14].During the course a solution-oriented methodology is used. BPM concepts are introduced through concrete and real business problems. The Modeling (MOD) phase seeks to interpret and model processes from the most basic to the most com- plex. The Analysis and Optimization (AOPT) phase solves the Capacity Planning problem of a set of real cases. All classes are held in a computer room and the as- sessments are of a degree of difficulty similar to the problems studied in classes. The students will have the opportunity to ask the teacher at the time of atten- dance of students or according to agreement (see calendar for the dates).