030016 KU Psychological Basics of Conflict Resolution (2025S)

Arguing is human. Wherever people come together, conflicts can arise. They are based on different needs, expectations, attitudes, values, etc. of people. Conflict is experienced when people realise that not all needs, expectations, goals, etc. can be met equally and satisfactorily for everyone in their interaction with others. Since conflicts and their solutions are therefore about different evaluations, perceptions, needs and so on, at the centre of a conflict are less objectively given "undisputed" facts than individual - i.e. subjective - assessments of people. This subjectivity as the core element of a conflict and its resolution is the subject of psychology.
The course "Psychology of Conflict Resolution" deals with the psychological core elements of conflicts and conflict resolution. Based on a scientifically founded understanding of the nature of psychology, general principles of perception, cognition, emotion are first discussed. Based on this, personality theories (personality structures) and group processes will be discussed.
According to the newer so-called "systemic psychology", psychological systems are characterised by an individual, highly subjective private logic in which a consistency of one's own world view is of great importance. In short, psychological systems persist in their already learned patterns of perception and interpretation. Changes in these patterns can be stimulated through mediation and counselling based on a concept of systemic psychology.