Universität Wien

040043 SE Advances in eServices (MA) (2024S)

4.00 ECTS (2.00 SWS), SPL 4 - Wirtschaftswissenschaften
Continuous assessment of course work
ON-SITE

Summary

1 Strauß , Moodle
Sa 01.06. 09:45-17:00 Digital

Registration/Deregistration

Note: The time of your registration within the registration period has no effect on the allocation of places (no first come, first served).
Registration information is available for each group.

Groups

Group 1

max. 24 participants
Language: German, English
LMS: Moodle

Lecturers

Classes (iCal) - next class is marked with N

Saturday 02.03. 09:45 - 11:15 Digital
Saturday 16.03. 09:45 - 11:15 Digital
Saturday 27.04. 09:45 - 17:00 Digital

Aims, contents and method of the course

This course aims at enabling participants to develop skills necessary to write a scientific paper in the field of eServices. This includes gaining expertise about current topics in eServices as well as the ability to conduct required steps such as a literature review, choosing appropriate structure and layout and citing scientific references correctly. Participants in this class will write a seminar paper on a topic in eServices. Topics for this paper may include a variety of issues in the broader field of eServices such as electronic commerce, platform businesses, eLogistics, creative industries, service science, eMarketing, and collaboration etc.

Assessment and permitted materials

Term paper (delivered papers will be checked for plagiarism with the program Turnitin. The agreement with this procedure is a requirement for the participation in this class).

Minimum requirements and assessment criteria

Requirements to successfully pass the course: positive evaluation of the term paper (elaboration and report of a well-defined eService-topic).

Examination topics

term paper and topic-related content

Reading list

topic-specific literature

Group 2

max. 24 participants
Language: English
LMS: Moodle

Lecturers

Classes (iCal) - next class is marked with N

Thursday 07.03. 09:45 - 11:15 PC-Seminarraum 1, Kolingasse 14-16, OG01
Friday 15.03. 09:45 - 11:15 PC-Seminarraum 1, Kolingasse 14-16, OG01
Thursday 21.03. 09:45 - 11:15 PC-Seminarraum 1, Kolingasse 14-16, OG01
Thursday 25.04. 09:45 - 13:00 PC-Seminarraum 1, Kolingasse 14-16, OG01
Thursday 20.06. 09:45 - 13:00 PC-Seminarraum 1, Kolingasse 14-16, OG01
Thursday 27.06. 09:45 - 13:00 PC-Seminarraum 1, Kolingasse 14-16, OG01

Aims, contents and method of the course

This course aims at enabling participants to develop the skills necessary to write a scientific paper in the field of Analytics for eServices and Operations. This includes gaining expertise about current topics as well as the ability to conduct required steps such as a literature review, choosing appropriate structure and layout, and citing scientific references correctly. In particular, this seminar will focus on “Recent challenges and advances of E-Fulfillment”. We will discuss what e-fulfillment is from the perspectives of demand and supply chain management. Basic models and recent approaches to e-fulfillment will be discussed using recent research articles. You will work in groups of 2-3 students on a seminar topic in e-fulfillment. You will also have to present and discuss your work.

Assessment and permitted materials

Outline presentation (10%, e.g. with PowerPoint, Zwischenpräsentation)
Peer review and moderation of another group’s presentation (10%, peer review form, and moderation)
Final presentation and discussion of topic (40%, e.g. with PowerPoint, Endpräsentation)
Term paper (40%, Seminararbeit)

Midterm test (35%): Tue, Apr 30, 11:30-12:30
Final test (35%): Tue, Jun 25, 11:30-12:30
Homework (30%):
-- Submission 1: Wed, Apr 24
-- Submission 2: Wed, Jun 12

1) Fulfilling all partial achievements is a prerequisite for positive assessment, if nothing else has been explicitly stated.
2) The use of AI tools (e.g. ChatGPT) for the production of texts is only allowed, if this is expressly requested by the course instructor (e.g. for specific assignments).
3) To ensure good scientific practice, the course instructor may request a "grade-relevant talk" (plausibility check) regarding the submitted written work. This interview has to be completed successfully.

For more details, see here: https://ufind.univie.ac.at/en/vvz_sub.html?from=1&to=2&path=S8504&semester=2024S

Minimum requirements and assessment criteria

Attendance is mandatory for all on-site meetings.

For a positive grade, students have to achieve at least 50 percent (overall score) and individually pass the term paper.
Grading key:
4: 50% to <63%
3: 63% to <76%
2: 76% to <88%
1: 88% to 100%

Examination topics

Basic literature (see below) and topic-specific literature.

Please consider the remarks on courses with continuous assessments of SPL4: https://ufind.univie.ac.at/en/vvz_sub.html?from=1&to=2&semester=2024S&path=300266

Reading list

Waßmuth, K., Köhler, C., Agatz, N., & Fleischmann, M. (2023). Demand management for attended home delivery–a literature review. European Journal of Operational Research: https://doi.org/10.1016/j.ejor.2023.01.056

Association in the course directory

Last modified: Fr 29.03.2024 12:05